Would you like to work in the legal sector giving you an insight into the professional world?
Working in a legal team as new business coordinator, you’ll be the first point of call for most clients so an exceptional telephone manner is a must. You will also have strong written communication skills and you will be responsible for identifying and following new business from telephone calls and website enquiries.
You will be completely comfortable with all things administrative, from sending emails to being involved in marketing requirements you will be organised and competent in following up opportunities.
It would be great if you have experience of working within a legal/professional services team or company, but other administrative/coordinator experience will be considered too.
We’re looking for someone with an excellent telephone manner and professional approach who can best reflect the image of the Company.
You should be able to detail experience of regular customer contact – by phone and in person
Typical duties will include:
To act as the primary point of contact for all new business enquiries received by phone or through website
To work within an agreed SLA to ensure that all new business enquiries are dealt with, managed and followed up in a timely manner
To represent the company in a professional and approachable manner
Build effective communication links with prospective clients and colleagues, liaising regularly with internal departments
Provide the Management Board with feedback and reports on pipeline enquiries and conversion rates on a departmental basis
Work closely with the Marketing Manager to identify new marketing channels and evaluate the effectiveness of existing marketing channels
Prepare quotes for enquiries, ensuring that these are followed-up
Book appointments in fee earners diaries for face-to-face appointments & call backs.
For a full job description, please get in touch asap.
Moxie and Mettle Limited specialise in Marketing, PR, Creative, Digital and Office Recruitment. We work on both agency and client side roles, encompassing all spectrums of the creative markets including Advertising, Branding, Design, Digital, DM / CRM, Experiential, Integrated, Market Research, Promotional Marketing & Public Relations.